Jaymees Shipping Policy

Shipping Policy

Effective Date: 7 June 2026

At Jaymees, we strive to deliver your order as quickly and efficiently as possible. Please read our Shipping Policy below for information regarding order processing, delivery timeframes and shipping responsibilities.

Order Processing

Orders for in-stock items are typically processed within 1–2 business days after payment has been successfully received.

Orders placed on weekends or public holidays will be processed on the next business day.

The delivery timeframes outlined in this Shipping Policy apply only to products that are in stock at the time of purchase.

If an item is temporarily out of stock, on backorder, or requires additional processing, customers will be notified as soon as practicable with an estimated dispatch date. Customers may choose to wait for the item to become available or discuss alternative options with our Customer Service team.

During peak periods, promotional events or holiday seasons, processing times may be extended.

Once your order has been dispatched, you will receive a confirmation email with tracking details where available.

Shipping Within Australia

We ship Australia-wide using reputable courier and postal services.

Estimated delivery times are:

Destination	Estimated Delivery Time
South East Queensland	1–3 Business Days
Metro Areas	2–5 Business Days
Regional Areas	3–7 Business Days
Remote Areas	5–10 Business Days

Delivery estimates are provided as a guide only and are subject to carrier schedules.

International Shipping

Where international shipping is offered, delivery times vary depending on destination and customs processing.

Customers are responsible for any import duties, customs charges, taxes or fees imposed by their local authorities.

Jaymees is not responsible for delays caused by customs clearance.

Shipping Costs

Shipping charges are calculated at checkout based on your delivery location and selected shipping method.

From time to time, Jaymees may offer free shipping promotions. Any applicable conditions will be displayed on our website.

Order Tracking

Once your order has been dispatched, tracking information will be sent to the email address provided during checkout.

Customers are responsible for monitoring tracking updates and ensuring someone is available to receive the parcel where required.

Incorrect Delivery Information

Customers are responsible for providing accurate shipping details.

Jaymees accepts no responsibility for delays or additional costs resulting from incorrect or incomplete delivery information supplied at checkout.

If an order is returned due to an incorrect address, additional postage charges may apply before the order is resent.

Authority to Leave

Where the selected courier provides an "Authority to Leave" option and the customer chooses this service, delivery will be made at the nominated location.

Jaymees is not responsible for parcels that are lost, stolen or damaged after being successfully delivered in accordance with the customer's instructions.

Lost or Delayed Parcels

While we work with trusted delivery partners, occasional delays may occur.

If your parcel has not arrived within the expected delivery timeframe, please contact us at:

sales@bikinisaustralia.com.au

We will assist in lodging an enquiry with the carrier and work to resolve the issue as quickly as possible.

Damaged Parcels

If your parcel arrives visibly damaged, please:

• Take photographs of the packaging and contents.
• Contact us within 48 hours of delivery.
• Include your order number and supporting images.

We will assess the matter and provide an appropriate resolution in accordance with Australian Consumer Law.

Split Shipments

If your order contains multiple items, Jaymees reserves the right to dispatch products separately where necessary.

You will not incur additional shipping charges for split shipments initiated by us.

Delivery Delays Beyond Our Control

Jaymees is not liable for delivery delays resulting from circumstances beyond our reasonable control, including but not limited to:

• Extreme weather events
• Natural disasters
• Industrial action
• Public holidays
• Customs processing
• Transport disruptions
• Carrier delays
• Government restrictions

Ownership and Risk

Ownership of goods passes to the customer once payment has been received in full.

Risk in the goods transfers upon delivery to the shipping address provided during checkout.

Contact Us

If you have any questions regarding shipping or your order, please contact our Customer Service team:

Jaymees

Email: sales@bikinisaustralia.com.au

We are committed to providing prompt, reliable shipping and exceptional customer service for every order.